The Sprinklr Unified-CXM platform enables thousands of the world’s largest enterprises use to market, advertise, research, care, and engage consumers.
Transform customer data into insights — and insights into action.
Sprinklr Modern Research is how leading brands become customer-centric — by turning customer data into actionable insights and new business opportunities at scale.
Turn AI-powered listening into a competitive advantage.
Sprinklr gives you a better understanding of feedback on your products and services — plus key insights on your competitors’ offerings and strategies — so you can identify critical market trends and capitalize on unmet customer needs.
Build your business with real-time customer insights.
With our AI engine, you can transform real-time voice of the customer data into actionable insights — and then share it in all formats and on all devices across your entire organization to fuel collaboration and innovation.
Reduce risk and protect your brand.
Modern Research empowers your team with real-time insights on current events, trending events, and brand crises before they become consequential — so you can make proactive, informed decisions about your owned media strategies and tactics.
Modern Research
Interpret data from all channels on one platform — and turn actionable insights into better experiences.
Modern Care
Redefine service as a proactive, digital-first experience on the native channels your customers love.
Modern Marketing & Advertising
Deliver personalized experiences at scale — while keeping costs under control.
Social Engagement & Sales
Connect with customers on 30+ modern channels — and protect your reputation at every touchpoint.