Zendesk Sell, formerly known as Base CRM, is made for sales teams in both B2B and B2C businesses. It includes a comprehensive collection of features that help sales professionals manage contacts and clients efficiently, produce high-value leads, and obtain actionable sales insights from the platform’s full-funnel analytics.
One of Zendesk Sell’s strengths is its ability to provide high-value leads while reducing the workload on sales personnel. To assist the sales personnel to decide which lead they should concentrate on, contact and lead scoring is automated. Additionally, it guarantees that sales representatives have a full understanding of each contact’s profile and past behaviors.
Another aspect where Zendesk Sell excels is pipeline visibility. The platform offers sales teams and sales professionals an easy-to-use interface that allows them to access prebuilt reports that provide them with insights into the sales and transaction trends, as well as conversion forecasts. Additionally, Zendesk Sell’s mobile app and cloud-based platform offer accessibility and ease as a potent CRM solution.
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